Privacy Policy

Last updated: April 18, 2026

This Privacy Policy explains how Midwest Athletics Academy & Events, operator of GameConnect ("GameConnect," "we," "our," or "us"), collects, uses, discloses, and protects personal information when you use our website, applications, and related services (collectively, the "Services").

1. Scope

This Privacy Policy applies to personal information collected through the Services and in related communications. It does not apply to third-party websites, services, or platforms that we do not control.

2. Information We Collect

Information You Provide

  • Account identifiers (name, email, role, organization affiliation).
  • School and team profile information.
  • Matchup requests, scheduling details, and communications submitted through the Services.
  • Billing and subscription details (processed via third-party payment processors).
  • Support and contact messages.

Information Collected Automatically

  • Device and browser information, IP address, and approximate geolocation.
  • Usage data such as pages viewed, interactions, timestamps, and referring URLs.
  • Cookie and similar technology data.

Information From Others

We may receive information from your school or organization, authentication providers, payment processors, analytics providers, and security vendors.

3. How We Use Information

We use personal information for the following business and commercial purposes:

  • Provide, maintain, secure, and improve the Services.
  • Create and manage user accounts and organizational access controls.
  • Facilitate scheduling workflows, notifications, and communication features.
  • Process payments, subscriptions, and related accounting functions.
  • Detect, prevent, and investigate fraud, abuse, and security incidents.
  • Respond to inquiries, support requests, and legal process.
  • Comply with applicable law, regulation, and contractual obligations.
  • Send product updates and marketing communications where permitted by law and subject to applicable opt-out rights.

4. Legal Bases for Processing (Where Applicable)

Depending on jurisdiction, we process personal information based on legal grounds including consent, performance of a contract, legitimate interests, and compliance with legal obligations.

5. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Authenticate users and maintain session security.
  • Remember user preferences.
  • Understand usage and improve performance.
  • Measure campaign and product effectiveness.

You can adjust cookie controls through your browser settings. Certain features may not function properly if cookies are disabled.

6. How We Disclose Information

We may disclose personal information to:

  • Service providers performing hosting, analytics, communications, and payment processing.
  • Your organization and authorized users within your organization.
  • Professional advisors such as auditors, insurers, and legal counsel.
  • Government entities or other parties when required to comply with law, enforce rights, or protect safety.
  • Parties involved in a merger, acquisition, financing, or sale of assets, subject to confidentiality safeguards.

We do not sell personal information for monetary consideration. We do not share personal information for cross-context behavioral advertising.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, satisfy legal obligations, resolve disputes, enforce agreements, and maintain security and business records. Retention periods vary by data type and legal requirements.

8. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is guaranteed to be 100% secure.

9. Children's Privacy (COPPA)

The Services are intended for adults acting in professional roles (for example, coaches, athletic directors, and administrators) and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe we have done so, contact us so we can investigate and delete the information as required.

10. U.S. State Privacy Rights

Depending on your state of residence (including California and other states with comprehensive privacy laws), you may have rights to access, correct, delete, or obtain a copy of personal information, and to opt out of certain processing activities.

Subject to applicable law, you may also have the right to:

  • Appeal a rights request decision.
  • Limit use or disclosure of sensitive personal information where applicable.
  • Non-discrimination for exercising privacy rights.
  • Designate an authorized agent to submit requests on your behalf.

To submit a privacy request, email privacy@gameconnecthq.com with your full name, email, state of residence, and the nature of your request. We will verify your identity and respond within the timeframe required by applicable law.

11. California-Specific Disclosures (CCPA/CPRA)

In the preceding 12 months, we have collected the categories of personal information described in Section 2. We collect and use these categories for the purposes described in Section 3 and disclose them to the recipients in Section 6.

We do not sell or share personal information as those terms are defined under California law. We do not knowingly sell or share personal information of individuals under 16.

12. Do Not Track and Global Privacy Control

Some browsers offer "Do Not Track" settings, and some users send recognized opt-out preference signals such as Global Privacy Control (GPC). Where required by applicable state law, we process recognized opt-out signals for relevant processing activities.

13. International Users

GameConnect is intended for users in the United States. If you access the Services from outside the U.S., you understand that your information may be transferred to and processed in the U.S., where privacy laws may differ.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will provide notice by posting the updated policy and updating the "Last updated" date and, where required, by additional notice.

15. Contact Us

Midwest Athletics Academy & Events (GameConnect)
Attn: Privacy Office
Email: privacy@gameconnecthq.com
General support: Contact page